FAQs
Getting Started
How far in advance should I book my event?
We recommend booking at least 2–3 months in advance, especially for larger events or during peak seasons. However, we do accept last-minute bookings based on availability.
How do I decide which package is right for me?
It depends on your event size, budget, and location. Local clients often choose one of our Sunshine Celebration Packages, while out-of-town guests benefit from our Sunshine Getaway Experience.
Are your packages customizable?
Yes! Every package can be tailored or upgraded. You can also build a fully custom experience with our “Sunshine Select” option.
How do I book my package?
1. Complete the Event Inquiry Form
Tell us about your event, travel plans (if applicable), and the services you’re interested in.
2. We’ll contact you to schedule your planning call
For local events: Your first consultation is complimentary.
For travel or vacation planning consultations: A $125 fee applies, which includes tailored destination ideas, excursion suggestions, and a draft itinerary. This fee is applied toward your final package if you book with us.
3. Receive a Custom Quote & Planning Overview
We’ll provide a personalized proposal with services, timeline, and pricing based on your vision and selections.
4. Reserve Your Date
Secure your booking with a deposit for our services, and let us bring your celebration to life beautifully and stress-free.
Please note: This deposit covers only our services. If you need help with hotel, venue, or vendor bookings and deposits, that support is included in some of our packages and can also be added separately.
Can I book multiple services à la carte without choosing a full package?
Yes! Our Sunshine Select Package allows you to build your own event using individual services like décor, catering, and planning without booking a full package.
What if I want to upgrade my package later?
You can upgrade your package before your event date. We will update your quote and timeline accordingly. *We ask that you notify us within 14 days of your event when possible.
What types of events do you specialize in?
We plan a wide range of events including weddings, birthdays, proposals, corporate events, baby showers, retreats, family trips, and more.
For Guest Traveling to Central Florida
I’m planning an event but don’t live in Central Florida. Can you help?
Yes. We work with many clients who are visiting the area. Whether it’s a vacation celebration, proposal, retreat, or destination wedding, we’re here to plan and manage everything so your experience is smooth and stress-free.
What is the Sunshine Getaway Experience, and how is it different from other packages?
The Sunshine Getaway Experience is designed for out-of-town guests traveling to Central Florida. It includes event planning plus local recommendations, concierge support, itinerary help, and lodging assistance, all tailored to visiting clients.
Why should a traveler choose the Sunshine Getaway Experience instead of the regular packages?
It is a complete travel and event solution. Unlike local packages, Getaway clients receive personalized trip planning, vendor sourcing, and travel coordination. It eliminates the guesswork and minimizes stress so you can enjoy your visit and your event.
Can I just book the travel planning portion without hosting an event?
Absolutely. If you are simply planning a trip and want help with lodging, dining, excursions, or itineraries, we offer standalone travel planning services perfect for vacationers.
Are travel fees like hotel, airfare, or transportation included in your pricing?
No. Our upfront pricing covers only the planning and event services we provide. Your hotel stays, airfare, and other travel expenses are separate and depend entirely on the accommodations you choose. We can assist with booking and coordinating these accommodations, but their costs are not included in our fees.
Logistics & Planning
Do you travel outside of Central Florida?
Yes. While we specialize in Central Florida events, we are happy to travel across Florida or even out of state for select bookings.
Do you offer vendor referrals?
Absolutely. We have trusted relationships with venues, caterers, florists, bakers, and more, and we are happy to coordinate on your behalf.
Do I have to use your vendors or can I choose my own?
We are happy to work with your preferred vendors. If you do not have any in mind, we can recommend trusted partners.
Do you handle permits or insurance for public venues or parks?
We can assist with the permit process and work with your venue to ensure all requirements are met. Permit support may include additional fees.
Is décor or entertainment included in the Sunshine Select add-on pricing, or do I still need a base package?
All Sunshine Select services are standalone and can be booked individually. They are ideal whether you are just beginning or adding to an existing event.
Children’s Services & Supervision
What ages group is this service ideal for?
Activities are designed for children ages 12 and under, with options tailored by age group.
How many children are included?
The package includes activities for up to 15 children. For groups over 15, additional fees apply.
How many activities can we choose?
You may select up to 3 activity types per event. Extra activities can be added for a small fee.
Is this a seated activity area?
Yes, all activities are safe, seated, and low-movement to support easy supervision.
Do you provide all the materials?
Yes, we bring all supplies and materials needed for the selected activities.
What setup is required on our end?
Just a space with tables and chairs. We can provide those if needed (additional fees may apply).
Are attendants background checked?
Yes, all attendants are background checked and trained to work with children.
Sunshine Tasting Cart
How far in advance should I book the Sunshine Tasting Cart?
We recommend booking at least 4 weeks in advance to ensure availability and allow time to customize your menu and setup.
What happens if my guest count changes at the last minute?
Please notify us as soon as possible. Final guest counts should be confirmed at least 5 days before the event to ensure proper food preparation and staffing. Changes after this may incur additional charges or adjustments.
Is food included in the Sunshine Tasting Cart base price?
No, the base price covers the cart setup, service, and staffing only. Food selections are charged separately per guest as listed in the pricing section.
Can I customize the food options on the cart?
Yes, we can tailor the menu beyond the standard options to fit your event’s theme and preferences. Let us know your ideas, and we’ll work with you to create the perfect selection.
Do you accommodate dietary restrictions or allergies?
Yes, we can customize menu options to accommodate most dietary needs and allergies. Please inform us of any restrictions at the time of booking.
Is tipping expected for the attendant?
While tipping is never required, it is appreciated for exceptional service. You can tip directly to the attendant at your discretion.
How long is the Sunshine Tasting Cart service included?
The base price includes 2 hours of service. Additional hours can be added for $100 per hour if your event requires more time.
How far will you travel with the cart?
Delivery is free within 10 miles of our Central Florida location. For events beyond 10 miles, a mileage-based delivery fee applies as per our delivery policy. We can discuss travel limitations during booking.
What happens if it rains or there’s bad weather?
Our Sunshine Tasting Cart can be set up indoors or under a tent if available. We will work with you to find the best solution to ensure your event runs smoothly regardless of weather.
Concessions & Rentals
Do I need to clean the machines or linens before returning them?
No. All machine and linen rentals include cleaning and quality control. Please return machines in reasonable condition (free of excess food or damage). Do not attempt to wash linens.
Can I rent concession machines without booking a party package?
Yes! Concession and equipment rentals are available à la carte. Delivery fees may apply.
How much space or power do the machines require?
Each machine requires access to a standard 110V electrical outlet. Machines should be placed on a sturdy table with at least 3 feet of clearance for operation and ventilation.
Can I use my own supplies with your machines?
For quality and safety, only supplies provided by us may be used. This ensures proper operation and protects the equipment from damage. Damages to the machines will result in additional costs.
Are tables and chairs delivered and set up for me?
If your rentals are bundled with a Sunshine party package, delivery and setup are included. À la carte rentals include drop-off only unless setup is requested for an additional fee.
Is there a minimum order for rentals?
There’s no set minimum, but a minimum rental value may be required for delivery (typically $100+). Ask for details during booking.
What happens if equipment is damaged or not returned?
Clients are responsible for the replacement cost of any damaged or missing equipment. A rental agreement outlining terms will be provided.
Can I pick up the equipment instead of having it delivered?
At this time, all rentals are delivery-only to ensure safe and proper transport.
How far in advance should I book?
We recommend booking 2–4 weeks in advance to guarantee availability, especially during busy seasons like spring and summer.
Delivery & Setup Fees
Do you charge delivery fees?
Delivery is included with all full packages. For à la carte services or small add-ons, delivery is free within 10 miles of Central Florida. Beyond that, a mileage-based delivery fee applies. We’ll confirm the exact amount during booking based on your location.
Are there additional fees for setup or labor?
For clients booking full packages, setup and breakdown are included in the package price for added value. For à la carte services or add-ons, a labor fee applies to cover both setup and breakdown time. This fee is based on the number of hours and staff needed. We’ll provide a detailed estimate during booking.
How long does setup usually take?
Most standard setups take 1 to 2 hours, and breakdown usually takes 30 minutes to 1 hour depending on the size and complexity of your event. Larger events, detailed decor, or specialty installs may take longer. If we expect your setup and breakdown to go beyond this window or require multiple team members, we’ll let you know ahead of time and include it in your quote.
Payments & Policies
What does the deposit cover?
Your deposit secures your booking and covers the planning services provided by Sunshine Events. It does not include hotel, venue, or third-party vendor payments. If you need help coordinating or paying those deposits, we can assist. This service is included in some packages or can be added separately.
What’s your payment policy?
A non-refundable deposit is required at the time of booking. We offer flexible payment plans, and all pricing is clear and agreed upon in advance.
What payment methods do you accept?
We accept cash, Zelle, money orders, and Cash App for smaller transactions.
What if I need to cancel my event?
While deposits are non-refundable, we do our best to reschedule your event or apply your balance to a future booking depending on the timing and circumstances.
